Managed Services

Managed Services

Our managed services ensure ongoing support and maintenance for your technology needs. For a monthly fee, you get a wide range of IT support to keep your organization secure and functioning at the highest possible level of productivity.

Our Managed Services

As a Microsoft partner, our solutions have been trusted for decades and are constantly improving. Opting for managed services allows you to benefit from these improvements without having to worry about performing updates yourself. We keep synced with the latest technology.


We monitor your systems to immediately address any problems with your service. Our proactive approach can also prevent interruptions in service. We call you if issues arise, so that you can focus on what you do best each day. With a range of coverage, our packages will help you keep your business safe, efficient, and up to date.

What is a managed IT solution?

Continuous support for organizations with a manageable monthly cost, aiming to increase productivity and reduce the impact of system problems on your business

Some of the benefits of managed services include:

●  Controlled, predictable cost
●  Consistent performance of all your IT
●  Focus on your business instead of IT
●  Skilled IT people at your service
●  Personalized IT support
●  A simple solution for your daily IT needs


Contact us to learn more.

Service Bronze Silver Gold
Workstation (desktop/laptop)
Setup (one-time only) INCLUDED INCLUDED INCLUDED
Support (Help Desk) - SLA INCLUDED INCLUDED INCLUDED
Monitor (virus events, system errors) INCLUDED INCLUDED INCLUDED
O/S Patches INCLUDED INCLUDED INCLUDED
O/S Updates INCLUDED INCLUDED INCLUDED
Business Application Updates INCLUDED INCLUDED INCLUDED
Productivity Software Updates INCLUDED INCLUDED INCLUDED
Policy Management INCLUDED INCLUDED INCLUDED
Data Backup INCLUDED INCLUDED INCLUDED
Network (firewall, wireless, switches/routers, VPN/Remote Access)
Setup (one-time only) INCLUDED INCLUDED INCLUDED
Support (Help Desk) INCLUDED INCLUDED INCLUDED
Monitor (availability, utilization, performance, errors, security) INCLUDED INCLUDED INCLUDED
Patches INCLUDED INCLUDED INCLUDED
Updates INCLUDED INCLUDED INCLUDED
Policy Management INCLUDED INCLUDED INCLUDED
Mobile (IOS, Android)
Setup (one-time only) OPTIONAL OPTIONAL INCLUDED
Support (Help Desk) OPTIONAL OPTIONAL INCLUDED
Server
Monitor (utilization, performance, errors, virus, availability) UNAVAILABLE INCLUDED INCLUDED
Setup (one-time only) UNAVAILABLE INCLUDED INCLUDED
Support UNAVAILABLE INCLUDED INCLUDED
O/S Patches UNAVAILABLE INCLUDED INCLUDED
O/S Updates UNAVAILABLE INCLUDED INCLUDED
Business Application Updates UNAVAILABLE INCLUDED INCLUDED
Productivity Software Updates UNAVAILABLE INCLUDED INCLUDED
Policy Management UNAVAILABLE INCLUDED INCLUDED
Data Backup UNAVAILABLE INCLUDED INCLUDED
Domain Management
User Management UNAVAILABLE OPTIONAL INCLUDED
Permissions UNAVAILABLE OPTIONAL INCLUDED
Device Management UNAVAILABLE OPTIONAL INCLUDED
Name Services UNAVAILABLE OPTIONAL INCLUDED
Monitor (utilization, performance, errors, virus, availability) UNAVAILABLE OPTIONAL INCLUDED
Disaster Recovery
Server Imaging UNAVAILABLE OPTIONAL INCLUDED
WS Imaging OPTIONAL OPTIONAL INCLUDED

 

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